If you are in the market for a new security system and a guarding or monitoring company, the biggest factor on your mind is your family’s well-being. Therefore, you want to make sure you are placing their safety and the security of your home into trustworthy and capable hands. These tips will help you choose the best security company.

Know what you want when looking for a security company

Are you most concerned with theft, robbery, or fire?  Do you have a phone line you can use or do you want wireless monitoring? Would you like a panic button connected to an armed response team?

By doing your homework ahead of time, you can ensure you are prepared to find a company that fits your needs.

Check the security company’s credentials

Think of the process like you are interviewing candidates for a job. You want to find the best fit for your situation. You also want to make sure the security company you choose has the proper credentials to help you when you need them. Here are a few things to look for.

Monitoring Station – Is the monitoring station company-owned, or do they outsource it? A station with these certifications has to meet stringent security and monitoring standards and is regularly tested to ensure compliance.

Reputation – Look around your community. What security signs do you see on your neighbors’ walls? Ask them about their experience with those companies. Ask friends and family who they use and if they would recommend their security company. Check the Better Business Bureau to see the security company’s grade.

History – How long has the company been in business? Just as a long, detailed employment history looks good on a job application, if the company has been in business for a while, it usually means they are doing something right.

Investigate what it really costs

Price is an important factor when considering a security system and guarding or monitoring company. But a company’s advertised price can sometimes be deceiving. Find out what is included by asking some of these questions:

  • Are there additional charges to add other types of monitoring or request wireless monitoring?
  • Do you have to sign a contract to get the price?
  • Is there an activation or placing fee?
  • Do you own the security system once it is installed, or is it simply “on loan”?
  • If you choose to switch security companies in the future, can another company monitor your system?
  • What kind of warranty is included with your security system and guarding?
  • Do you have to pay first and last month’s monitoring or guarding up front?
  • How easily can additional components, such as motion detectors, smoke alarms and glass sensors, be added later on?
  • Can you use remote services to check the status of your security system on your smartphone or computer, even when you aren’t home?

Asking the right questions and knowing what you want ahead of time will go a long ways toward helping you select the security company that’s right for you.